Senior system engineer Mohamed Ali has earned a nickname that might sound a little intimidating at first – but for UBX Cloud clients, it’s actually a badge of confidence.

“People call me a butcher,” he says.

But he’s not butchering choice cuts of meat or anything along those lines. What Mohamed butchers is problems. They are helpless when he shows up.

“I love problems, which is to say I love to solve problems,” Mohamed explains. “So anything that challenges me, I want to spend my time figuring out and understanding what is happening. Fixing the problem makes me happy. They usually call me the butcher, which comes from fixing impossible things.”

With a deep passion for troubleshooting and a drive to “fix the impossible,” Mohamed thrives on challenges that push him to understand and solve even the most technical issues. His work ensures UBX Cloud clients stay operational, online, and protected from costly downtime. In industries like healthcare, that reliability can mean far more than saving time or money. It can mean saving lives.

Since joining UBX Cloud in 2015, Mohamed has become a key part of the infrastructure team, managing server architecture and serving as a backup administrator. He’s known for staying calm under pressure and delivering quick, effective resolutions when it matters most.

According to Steven Panovski, CEO of UBX Cloud, Mohamed is the strongest link in the UBX chain.

“When we first worked together,10 years ago, I was blown away,” Steven says. “Here is this young man in his early 20s and he is the best damn engineer I’ve ever seen. He is omniscient and has awareness into everything technical and otherwise. When others cannot, Mohamed can!”

His time with UBX has seen him move from contractor to employee to manager to part owner in less than 10 years.

In addition to great results for clients, Mohamed has also delivered the welcome benefit of sound sleep for his boss.

“We are the guardians of cloud, and we work in the dark, without anyone seeing what we actually do and how profound our involvement really is,” Steven says. “When my shift would end and I handed the baton to him, I would rest peacefully knowing that nothing would go wrong. Our team has called him ‘The Butcher of India’ and ‘The Chuck Norris of Cloud’ – and rightfully so!”

Before joining UBX Cloud, Mohamed built a global career as an infrastructure engineer for India’s Ministry of Petroleum and Natural Gas, along with additional experience as a support engineer for a managed service provider in Canada, and as a system engineer for a company based in Chennai, India.

He is based in Coimbatore, Tamil Nadu, India, and has a Bachelor of Computer Science from Madurai Kamaraj University.